FAQs
What services do you offer?
I specialize in the provision of resume writing and interview coaching services to people at all levels, in any industry, from graduate to CEO.
Do you offer a guarantee?
Yes, I offer an industry-leading 5-star guarantee. Click here for more details.
What is your turnaround time?
Typically 3-5 business days depending on my schedule and of course subject to situations or incidents out-with my control. There is a rush order service available at additional cost for close call deadlines.
Do you only offer evening or weekend appointments?
No, this is my full-time job. Unlike part-time resume writers who need to schedule their appointments around a day-job, I offer consultation times 14-hours per day, 6 days per week.
Which companies did you conduct recruitment campaigns for?
Details are provided on my homepage - http://www.vancouverresume.com/index.html
How do you determine your client satisfaction rate?
I calculate my satisfaction rate based on the fact that I work with every client (within the 2 week post consultation window), until they are 100% satisfied with their resume and/or cover letter. This is further reflected by my client testimonials and the sheer volume of repeat and referral business I receive.
Do I have to fill out a questionnaire or worksheet?
Absolutely not. These worksheets can take upwards of two hours to complete. I don't hide behind a questionnaire/worksheet as my consulting background and expertise gives me the opportunity to collect all of the information I need during our consultation. You're paying me to do a job for you. I wouldn't dream of asking you to do this part yourself.
What are your prices?
I am a pioneer of upfront pricing in this industry. My prices can be seen here. Unlike some competitors who prefer to conjure up a number based on how much they think you can afford, you'll be able to determine your total cost by reviewing my 4-tier pricing structure.
Do you offer refunds?
No. As soon as you've had a consultation with me, there will be no refunds under any circumstances. As a one-person writing operation, my time is precious, and as such I need to be compensated for it. Unlike some competitors however, I won't charge you a penalty fee for a missed or rescheduled appointment.
Who will write my resume?
I will. Unlike many of my competitors who use the owner of the company as nothing more than a figurehead to attract business before outsourcing or delegating the work to junior writers or unknown ghost writers, you will work with me from start-to-finish.
Are you a legitimate business?
Yes. I've been doing this for many years. Docherty Career Management Inc. is a federally incorporated business. Corporation # 713886-5. I am also a member in good standing of the PARWCC, and the trusted resume writing partner of a CGA chapter with 10,000+ members.
Why do you cost less than some writers with less experience than you?
Good question! Wherever you see the term "our writers" on a website, there is a good chance that you won't know who is actually writing your resume. In my experience, such companies utilize the owner as a figurehead to attract business. For that, he/she wants a fee. Then there is the actual writer (whoever that is), and they also want a fee, so you end up paying more.
Other than that, there is the question of competence and/or efficiency. A less experienced writer will take longer to produce a document. Of course, they expect to be compensated for the time it takes them to write your documents. Why should you pay more for the learning curve of a less experienced writer?
Then there is the question of business set-up. I work smart to save you money. I won't ask you to pay for swanky downtown offices, the receptionists to staff them, the marketing budget to promote them, the writers to write the documents, or the people who don't follow through with gimmicks like a "free resume review".
Finally, there is the question of prestige. Some people think that charging 1% of your target salary suggests quality. I think it suggests the service is too expensive.
What advantages do you hold over other writers?
There are numerous advantages to working with me over other writers. You are not just hiring a writer. My background in recruiting, executive recruiting, and boutique recruitment consultancy ownership gives me an incomparable insight into the hiring methods and desires of leading employers on two continents.
When we have our consultation, you will have a unique opportunity to ask for expert advice about the best way to market yourself to an employer, what they really look for, how they score your interview, or perhaps why you've not been successful in your job search thus far. An opportunity like this doesn't present itself often. To test that theory, try booking some time with an executive recruiter to discuss your career goals and ambitions.
I am uniquely placed to understand the hiring practices of many leading employers ranging from leading multi-national corporations to innovative, forward thinking owner-managed businesses. I understand what they look for in a resume, a job applicant, and an interview and I can apply this knowledge to your project giving you an unrivalled totality of service not readily available in the resume writing industry. Unless the other writer can lay claim to having this same level of experience, I believe that job seekers who choose to partner with me will have a significant advantage.
I am often asked to re-write documents that have been "professionally done" and which never truly held much prospect of success. The experience I have cannot be acquired by taking an online course.
Further, you may notice that other writers have taken my lead by copying my text, association partnerships, and pricing policy. Why work with an imitator when you can work with the originator?
Did you write resumes as a recruiter?
Yes, of course!
According to a record of my detailed daily activity logs, I have reviewed over 25,000 resumes and conducted over 3,000 job-seeker interviews as a recruiter/executive recruiter with David Aplin Recruiting and Robert Half International, and as a boutique recruitment consultancy owner and professional resume writer.
In addition to partnering with the hiring company to advise on the development of detailed job specifications and actively source candidates, I was required to conduct detailed behavioural interviews with each applicant to uncover hidden skills, abilities, or potential problems with their application.
I then used this information to develop a highly-engaging resume to impress even the most intransigent of hiring managers. Unlike an HR manager who merely responds to applications, or a typical career advisor dealing with low level/unskilled people and the habitually unemployed, I had to uncover skills, collect information, and develop documents that impressed hiring managers in order to make a placement. I know of no other full-time resume writer with this background providing these services in this market!
